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| | | | The 32-bit and 64-bit Win7/Win8/Win8.1/Win 10/XP |
G9000 MAX Gaming Headset features 50mm drivers, noise-cancelling microphone (effective in noisy environments), memory foam ear cushions, multi-platform compatibility (PS4/PS5/Xbox/Mobile), 7.1 surround sound, over-ear design, and LED lighting.
Company: Headroom (Shenzhen factory) specializes in headphone R&D/production/sales with 15 years of audio expertise; Focus: headphones/earphones/audio cables; 141 total staff (11 sales, 4 engineers); Serves domestic/cross-border e-commerce and trade enterprises; OEM/ODM for 36 private brands (76% annual growth); 2019 turnover: 80 million RMB.
R&D: Team from Fortune 500 companies designs computer headphones, earbuds, gaming headsets, noise-cancelling headsets, stereo/waterproof headphones, wireless earbuds, and audio cables; Offers annual new designs/personalized customization.
Service: 98% response rate within 24 hours; 55% repeat customers.
FAQ:
Factory:Yes (Shenzhen-based, visits welcome); Quality:Top Alibaba seller with 100% pre-delivery inspection; Alibaba Prize recipient; Defects:Export-standard packaging; If damaged: document with photos, request courier compensation; Warranty:45 days from dispatch (excludes courier/man-made damage); Provide video evidence for refund/replacement (defect parts replaced in next order); Post-warranty returns:Purchase defect parts at cost; Pricing:Volume discounts for 1000+ units; Higher prices reflect quality control (not cheapest supplier);
OEM/ODM:MOQ 3,000 units (higher cost for smaller quantities); 7-10 day production after confirmation; Delivery:Standard orders shipped next business day (excl. holidays/OEM); Shipping methods: Seller's post (15-25 days, USA 9-15 days), DHL/UPS (≤9 days); Tracking within 2 days; Order Process:Select color → Cart → Provide full name/correct address/phone/postcode → Pay; Payment:Alibaba Trade Assurance (BOLETO/Mastercard/Visa/e-Checking/PAYLATER/T/T/LC/credit card – fastest at 2 hours); WeChat/RMB bank/Western Union/HSBC; Gifts:Free sample on repeat order if 5-star review shown (monthly 30-sample limit); Disputes:Contact first (24h response); Open dispute only after discussion; Working Hours:Mon-Sat 9am-5pm Beijing time (excl. holidays).
